TB-CERT confirms that voice cannot be used to verify identity for money transfers.

Bangkok, TB-CERT under the Thai Bankers Association. Confirm that voice cannot be used to verify identity to transfer money. Ask people not to panic. Banking Sector Information Technology Security Coordination Center (TB-CERT) under the Thai Bankers Association and member banks I would like to clarify in the case where there is news about money sucking just by calling and talking for 2 minutes without clicking on the link that Currently, banks do not use voice to verify identity for money transfers. Therefore, the said story is not true and no damage has been found from this case. Ask people not to panic. The bank's systems are continuously protecting and improving identity verification, such as measures to verify identity through face scanning. along with personal information and includes setting limits for transactions. In addition, TB-CERT under the Thai Bankers Association including member banks Has given importance to protecting personal information (Data Protection) of every customer. Ready to comply with the legal requirements of the Personal Data Protection Act for safety in using banking services. and build confidence among customers and the public However, people must be careful. 1. Do not download or click on any links, especially from unknown people. 2. Do not scan pages with programs from sources other than those that are controlled and certified safe by the operating system developer that is the Official Store. 3. When you know or suspect that you are talking to a fraudster. It is not recommended to continue talking. Because you may believe in a fraudster This is because the scammers may have real information, making you more likely to believe them when you talk about them. 4. If in doubt, call the agency's official number directly. If bank customers encounter unusual transactions related to such cases or have questions Please contact the call center. or the bank branch that the customer uses immediately or contact the AOC hotline 1441 to notify and verify the correctness of the transaction. The bank will take care of resolving the problems as quickly as possible. Source: Thai News Agency